Welcome to the Kelkoo Group Customer Service

Holidays

This guide will help you to get your holiday offers listed on Kelkoo.
It covers the following categories : Holidays, Cruise, Last Minute, Ski, Self Catering, Week-End, Thalasso, Camping. Note that some of them could be deactivated during the year for seasonality reasons. We recommend you to get in touch with the Support team for more details on this.


Fields

 
Fill as many fields as you can from the table below, it will increase the quality of your offers and your visibility on the site.

Name values / formats
type Define the category in which we display the offer
theme Theme of the offer.
country destination country
city destination city
itineraries For cruises : name of the cities which are crossed
description Offer description
name Name of the hotel, the club, the boat …
rating Rating. Integer between 1 and 5
pictureurl url of the image offer
equipments Equipments of the hotel, the club… separated by a comma. Eg: swimming pool, tennis, spa, …
transportincluded Indicates whether the transport is included. Values accepted "true" or "false"
departuretown Name of departure city
airportdeparture IATA code of departure city. Eg: PAR for Paris
boardbasis Board basis. Eg: "all included", "half board", "full board", "breakfast included", "accommodation only"
accomodation Accommodation type. Eg: "appartment", "bungalow", "chalet", "hotel", "studio", "suite", "villa"
dateofvalidity Date this offer expires. Format yyyy-MM-dd
link Url which takes the Kelkoo user to the booking page of the merchant site
nightduration Number of nights spent in the accommodation
dayduration Number of days
departuredate Start date of the offer. Required if "startvalidity" empty. Format yyyy-MM-dd
returndate End date of the offer. Required if "endvalidity" empty. Format yyyy-MM-dd
startvalidity Start validity date of the offer. Required if "departuredate" empty. Format yyyy-MM-dd
endvalidity End validity date of the offer. Required if "returndate" empty. Format yyyy-MM-dd
capacity Capacity of the accommodation.
price Total price, including all the required costs (airport taxes, fees…)

 


File format & transfer

 
You can provide the file in any format, we accept them all : XML, CSV, JSON, TXT…
Same for the transfer, just tell us your favourite and we will adapt to your wishes : FTP, Web Service,